• Home
  • Job
  • Technical Support Specialist Level 1 - VMware by Broadcom

Technical Support Specialist Level 1 - VMware by Broadcom

Arrow Electronics, Inc. | Cairo | EG

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Arrow Electronics, Inc. with the position of Technical Support Specialist Level 1 - VMware by Broadcom - Arrow Electronics, Inc. which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Technical Support Specialist Level 1 - VMware by Broadcom - Arrow Electronics, Inc. below matches your qualifications. Good Luck: D

...

Position: Technical Support Specialist Level 1 - VMware by Broadcom Job Description: Our Story We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products. At Arrow ECS we are at the forefront of new internet security technology, providing businesses with technical expertise. As a company we sell, install, and maintain customers software and hardware solutions such as firewalls, antivirus, web filtering, virtual infrastructures, and network traffic load balancers. Our customers can range from small businesses to some of the biggest companies in the world. We work with these customers to ensure that their IT infrastructure is fast, reliable, secure, and most importantly works well for their needs. Our team has created a unique business environment - one of energy, Innovation, passion, creativity, and collaboration. What You Will Be Doing at Arrow? Your job as a Technical Support Engineer providing support via email/telephone/remote sessions to our global customers. Working primarily on Broadcom technologies. You will deliver our range of technical support services and investigate any issues with VMware by Broadcom products such as vSphere and more.
  • Provide troubleshooting support to VMware customers via phone, email, and Remote sessions promptly while maintaining a strong customer-first focus throughout the lifecycle of the query.
  • Replicate customer configurations as required to troubleshoot complex errors.
  • Undertake to develop and maintain technical skills in selected products.
  • Undertake training to achieve and maintain accreditation in selected products.
  • Attend and host remote support sessions with customers/vendors to diagnose faults, review configurations, and resolve faults.
  • Completely and accurately document all work activity in the customer support tracking system.
  • Demonstrate superb customer service skills, being sensitive to customer concerns whilst confidently managing the interaction.
  • Embrace the teams culture of knowledge sharing by documenting and linking all technical learnings to existing solutions and creating new knowledge-based articles to be shared with both customers and colleagues.
    • Work collaboratively with Escalation Engineers and colleagues in a fast-paced environment across various teams to ensure the optimum technical solution and advice is provided to the customer.
Who Are We Looking For? The ideal candidate would be someone passionate about Virtualization, networking, storage, and Linux. In this role, you will have the opportunity to acquire lots of new skills, so you must be keen to learn and embrace new technologies and commit to rapid skills development. Therefore, what is essential for us:
  • Excellent English language skills both written and verbal.
  • 0-1 years of experience working in IT customer support or similar roles.
  • Good interpersonal communication and customer service skills are needed to work successfully with customers in high-stress and or ambiguous situations.
  • Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment.
  • Team player, able to solve problems and work effectively both within a team and individually as necessary.
  • Flexibility to adapt to changing demands in a technical direct customer-facing role.
  • A thorough understanding of common networking protocols. Knowledge of TCP/IP, routing, switching and related protocols, network environments, and topologies.
  • Familiarity with VMware vSphere, ESXi, and vCenter (concepts only, hands-on is a plus).
  • Understanding of how virtual machines are created, cloned, and managed.
  • Understanding of CPU, RAM, Disk, and Storage types (NAS, SAN, RAID, SSD, HDD).
  • Familiarity with virtual vs. physical storage concepts.
  • Ability to follow standard troubleshooting steps (reboot, log collection, error analysis).
  • Willingness to work outside of normal business hours.
  • Foreign language skills (German, French, or Spanish) would be a plus but not essential.
Location: EG-New Cairo, Egypt (Uvenues) Time Type: Full time Job Category: Engineering and Technology

Information :

  • Company : Arrow Electronics, Inc.
  • Position : Technical Support Specialist Level 1 - VMware by Broadcom
  • Location : Cairo
  • Country : EG

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Technical Support Specialist Level 1 - VMware by Broadcom job info - Arrow Electronics, Inc. Cairo above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Technical Support Specialist Level 1 - VMware by Broadcom job info - Arrow Electronics, Inc. Cairo in 2025-03-07 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: support@jobkos.com

Post Date : 2025-03-07 | Expired Date : 2025-04-06

Recomendations Jobs