Program Manager - Patient Support Program

IQVIA | Cairo | EG

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the IQVIA with the position of Program Manager - Patient Support Program - IQVIA which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Program Manager - Patient Support Program - IQVIA below matches your qualifications. Good Luck: D

...

Position Overview

The candidate will be responsible for the flawless execution of the project. The Program Manager will manage day to day activities, provide project guidance, support, monitor the project progress and ensure the completion of the milestones as per the defined timelines. The Program Manager will also be responsible for regular communication with the client as well as identifying key issues, gaps and creating corresponding action plans and corrective measures.

Key responsibilities

  • Onboarding of the new care coaches/Patient support specialists as replacement with assurance of the receipt of initial Project specific training and refresher when needed.
  • Regular checks of the planned activities versus completed to identify gaps.
  • Monthly quality checks to calls
  • Ensure the availability of the completed signed & dated informed consent forms.
  • Highlight any gaps with the care coach/PSS & understanding root cause, corrective & preventive action plan should be created in case of repeated issues. (CAPA creation will be based on the severity & frequency of identified issues)
  • Attending calls with Care Coaches as an observer.
  • Review of the Adverse event reporting forms to ensure the following:
    • Form completion & accuracy
    • Information matching with the primary source (if any)
    • Reporting within the specified timelines (24 hours) or as specified by PV client team.
  • Tracking of the reported adverse event on the patients tracking sheet.
  • Perform regular Adverse event reconciliation ahead of sharing with client.
  • Submit Monthly Performance Report to Client within the agreed timelines.
  • Ensure project specific files including but not limited to (Consents, Courier invoices, Stock Receiving forms, Training attendance sheet) are maintained throughout the project life cycle, quarterly checks of files completion and updates.
  • Ensure regular tracking of projects Pass-through expenses.
  • Send quarterly report with the passthrough cost expenses.
  • Identifies emerging issues/risks and their implications and propose solutions.
  • Manages staff involved in call center, care coaches and admins.
  • Reports on progress towards business objectives and discuss future directions.
  • Establish the program framework and implementation process with clear timelines and deliverables.
  • Ensure the development and timely delivery of monthly program status reports.
  • Cross-functional collaboration with internal functions as per program needs and requirements.
  • Assesses project risks and specifies contingencies.

Skills & Experience required

  • Experience in the pharmaceutical market access industry.
  • Strong understanding of patient affordability programs in the life science industry.
  • Excellent knowledge of the regulatory bodies structure, function and requirements in Egypt
  • Excellent knowledge of the insurance and reimbursement sector in Egypt.
  • Strong customer service attitude.
  • Demonstrates competent project management skills with proven time management and personal organizational skills.
  • Ability to manage multiple programs in a timely and efficient manner.
  • Good team-based interpersonal skills but also an ability to work independently.
  • Energetic, dynamic and self-driven individual with excellent communication, presentation and interpersonal skills, communicating well with patients, HCPs, NGOs and regulatory authorities.

Qualifications & Other requirements

In addition to the skills and experience above, candidates will have:

Strong academic track record including minimum of a bachelors degree in life sciences or equivalent (a Masters degree is valued but is not essential).

  • Fluency in English/Arabic.
  • Advanced MS Office skills.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com


Information :

  • Company : IQVIA
  • Position : Program Manager - Patient Support Program
  • Location : Cairo
  • Country : EG

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Program Manager - Patient Support Program job info - IQVIA Cairo above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Program Manager - Patient Support Program job info - IQVIA Cairo in 2025-02-03 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: support@jobkos.com

Post Date : 2025-02-03