Customer Projects Senior Technical Engineer

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Our renewed purpose highlights our commitment to create lasting impact while maintaining our promise to make the most of our energy and resources bridging progress and sustainability for all.

Our updated mission continues to reinforce our value of strong partnerships, where trust is needed above all.

Your Mission

As Customer Project team member, you will act as a single point of contact for all technical topics, manage technical project team and master technical risks along with all technical aspects of a complex solution (architecture, systems...) and during project execution: design, integration, testing, FAT, installation, commissioning & warranty. also, to define/implement the adequate solution to fulfil customer requirements in terms of technical performance, quality, costs and time; in compliance with the contract. As a specialist in the technical field, you will assist in the Execution Center management by elaborating alternative/future solutions and resolving key technical issues. also, to specify technical solutions and lead the technical coordination aspect of all projects. Scope & Environment: large project technical teams located in several sites / countries requiring collaboration with concerned managements, countries, Business units. that may need also to travel abroad (to visit customers, partners, suppliers and/or site operations). Stakeholders: customers, other Schneider Electric entities, third parties & contractors.

Your Role - Magic happens when you bring great people together!

During opportunity qualification, influence and quotation preparation:

• Leveraging Schneider Electric portfolio of products and systems
• Elaborate alternative/future solutions and resolve critical technical issues
• Specify and lead technical solutions with internal and external stakeholders
• Collaborate with relevant teams to define/implement the best solution to fulfil customer requirements (technical performance, pre-sales and tender)
• Manage the interface with all actors from a technical perspective to ensure quality, accurate solution, and the right technical deliverables that comply with customer requirements.
• As the key contact for all technology-related topics, lead discussion and clarification with the customer
• Assess technical risk or opportunities and propose actions accordingly while identifying any potential changes or scope creep during opportunity influencing.

During Project execution:

• Perform and get customer approval on basic and detailed design of integrated solutions. In line with the contract (technical, time & performance requirements) and leveraging Schneider Electric portfolio of products and systems, maximize project profitability and manage technical risk.
• Lead technical discussion and clarification with the customer acting as key contact person for all technical related topics. Under Project Manager leadership, perform regular technical status reports and take part of meeting with the customer. Prepare and conduct Factory Acceptance Tests (FAT) with the customer.
• Master all technical aspects of the Project: design, integration, testing, FAT, installation, commissioning, warranty. Validate technical choices compliance with the design (based on Technical Design Process). Manage stakeholders involved in the execution. Work in close collaboration with PM & technical leaders for sub-parts.
• Insure good project execution within allocated budget. Identify and anticipate potential risks vs. agree budget. Identify and implement technical optimization to save time and cost. Contribute to overall project risk analysis, assess technical risks and propose all necessary actions to avoid, mitigate or reduce its impacts.
• Identify any potential changes vs. the contract or agreed design. Work closely with Project Manager to specify the change and his implications including the quotation until getting the variation order which will contribute to Project Margin Improvement.
• Master from technical perspective all technical parts of the delivery sub-contracted to external vendors in strong coordination with purchasing team. Implement clear and meaningful scoping of sub-part of project scope to insure effective progress and completion monitoring.
• Manage the whole technical teams involved on Project Execution. Agree with the PM and implement the technical part of the project: schedule, organization of the technical team, manage related costs and monitor the workload.
• Alert on a possible non-technical feasibility as soon as identified. Provide necessary reporting to the PM and management.
• Manage the interface with the other departments from technical perspective: R&D, COE, Quality, Process, Customer Satisfaction, Safety, Environment.
• Take part of Technical leader Community of Practice within his Execution Center, globally within Execution Center network and BUs. Identify, formalize, share and promote lessons learned and best practices. Act as role model and/or coach of junior DLs.
• Support PM for project team full compliance with Schneider-Electric processes, quality instructions, safety requirements and governance principles.

About You

• Education: University Msc/Bsc Electrical Engineering Degree
• Language requirements: Fluency in English
• French language will be valuable
• Experience: 8-10 years of experience in a similar role.
• High level of organizational, communication, and interpersonal skills, including customer-facing and convincing.
• Ability to influence stakeholders on the correct project technical strategy.
• Ability to learn from others, share your knowledge, coach others and collaboration.

Primary Location: EG-Cairo-New Cairo