Telesales Agent - Education Sector

iSchool | Cairo | EG

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We are seeking a Telesales Agent to join our team at iSchool. In this role, you will communicate with parents via calls and chat to promote and sell our online coding programs for K-12 students. Your main responsibility will be to guide parents through the enrollment process, answer their inquiries, and ensure a smooth registration experience.

Key Responsibilities:
  • Make Outbound & Receive Inbound Calls: Engage with parents who have shown interest in our programs.
  • Handle Chat Inquiries: Assist parents via online chat, providing details and resolving concerns.
  • Follow Up on Leads: Reconnect with interested parents to encourage enrollment.
  • Explain Course Benefits: Clearly communicate the advantages of coding education for children.
  • Achieve Sales Targets: Work towards meeting and exceeding monthly enrollment goals.
  • CRM Management: Log all conversations, follow-ups, and enrollments into the system.
  • Customer Service & Support: Build strong relationships with parents and provide excellent service.

Requirements

  • Experience: 1-3 years in telesales, customer service, or education sales.
  • Excellent Communication: Strong verbal and written skills in Arabic and English.
  • Sales & Communication Skills: Strong persuasion and active listening abilities.
  • Tech-Savvy: Comfortable using CRM and chat tools.
  • Goal-Oriented: Ability to work under pressure and achieve targets.
  • Flexible Availability: Willing to work evenings and weekends to match parents schedules.

Preferred Qualifications:
  • Experience in B2C telesales or EdTech sales.
  • Familiarity with STEM education or coding programs is a plus.

Benefits

  • Base salary + attractive commission structure.
  • Career growth opportunities in a leading EdTech company.
  • Training & professional development.


Information :

  • Company : iSchool
  • Position : Telesales Agent - Education Sector
  • Location : Cairo
  • Country : EG

How to Submit an Application:

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Post Date : 2025-02-03