Service Renewal Manager, Mobile Surgery

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Job Title Service Renewal Manager, Mobile Surgery Job Description

Job title: The purpose of the Renewal Specialist job family is to guide customers in the renewal process while serving as retention. This includes helping the customer articulate the value they will continue to benefit from Philips. This role understands what existing customers value, what they need next, Philips competitive advantage and common renewal challenges. This role supports customer delivery management and other customer success teams in retention planning, gives insight on challenges customers face during renewal decisions. Your role:

• Develop and actively pursue list of renewal accounts and create individual plans of action
• Collaborate with other departments across the company to ensure customer satisfaction
• Ensure accounts remain in good standing through consistent follow up and communication
• Demonstrate solution-selling skills and manage internal relationships with the sales and customer delivery organizations to meet renewal and retention objectives
• Identify and share opportunities and leads with the Sales Account Manager and / or Sales specialists to drive up customer expansion within the existing customer base.
• Participate in customer calls and meetings to address outstanding issues, communicate value of the offerings and partnerships and explain contractual pricing, terms and conditions.

Youre the right fit if you have:

Bachelors Degree

Minimum of 5 years of experience in technology or software business

Minimum 2 years in sales, renewals, customer success or account management.

Work experience in the Healthcare field

Excellent presentation, communication & follow up skills

Fluency in English

How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the companys facilities. Field roles are most effectively done outside of the companys main facilities, generally at the customers or suppliers locations. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we wont stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If youre interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Information :

• Company : Philips
• Position : Service Renewal Manager, Mobile Surgery
• Location : Cairo
• Country : EG

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Service Renewal Manager, Mobile Surgery job info - Philips Cairo above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Service Renewal Manager, Mobile Surgery job info - Philips Cairo in 2025-04-01 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.