Cloud MS Technical Leader

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Orange Business with the position of Cloud MS Technical Leader - Orange Business which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Cloud MS Technical Leader - Orange Business below matches your qualifications. Good Luck: D

Votre rôle

The Cloud Technical & Ops Lead is in charge of the technical integrity and performance of the cloud platform during the Build & RUN phase with the following responsibilities:

Responsibilities:

• Act as level 1 escalation and engage crises management process if needed on that level.
• Work with management on team training plan.
• Accountable for technical integrity of the platform throughout the RUN lifecycle.
• Provides complex troubleshooting for major incidents and crisis
• Provides technical guidance and supervision for complex changes and attend CABs as subject matter expert
• Manages regular performance management reviews
• Coordinate technical audits involving internal and external contributors
• Manages Release deployment and upgrades for Infrastructure components
• Provides solution-specific technical knowledge to the support teams
• Makes technical decisions for platform organic growth based on Capacity Reports
• Develop and maintain technical best practices rules and guidelines for cloud provisioning to guarantee platform consistency and scalability
• Support with TDA and Engineering for design evolution and new projects extensions
• Support the pre-sales and project functions for platform extensions
• Member of key technical governance meetings related to the solution
• Work with management on service acceptance.
• Work on preparing Rosters for the team and handle changes through the month.
• Follow up on the team KPIs analysis and communicate to the team members ways to improve it.
• Provide technical assistance to the customer service management organization for the creation of the Root Cause analysis (RCA).
• Lead communication in complex situations with internal and external stakeholders.
• Undertake any other reasonable task assigned by management.

Votre profil

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Entité

Global Delivery & Operations

Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business Contrat CDI

Information :

• Company : Orange Business
• Position : Cloud MS Technical Leader
• Location : Cairo
• Country : EG

How to Submit an Application:

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