Commercial Program & Product Modeling Manager
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Commercial Program & Product Modeling Manager - (2400025Z) DescriptionJob Purpose:
Project Management: Develop and implement the project management strategy aligned with the overall business objectives Lead a high performing team of project managers, foster a collaborative and result oriented team culture Oversee the segments portfolio, ensuring projects are delivered on time, within scope and within the assigned budget Develop and implement key performance indicators to measure and report on the project success Prioritize and allocate resources based on the project need and strategic priorities Establish and maintain strong relationship with key stakeholders across designated Telecom segment: Young Professional, Mass, High Value, VDSL, MBB, Gated Communities Ensure effective communication and collaboration between project teams and stakeholders Identify and mitigate projects risks, ensuring proactive measures are in place to address potential issues Identify and Implement best practice for risk management within the project framework Conduct a regular project review and analysis to identify areas for improvement Drive innovation within the project management function and champion continues improvement initiatives Product Modelling: Manage Consumer solutions domains in terms of roadmap & marketing calendar in addition to managing and support the team members in product development aspects Stay educated and well-read of industry trends and emerging technologies. Responsible to ensure that all needed business/Processes for commercial launches is done after launch and to assure that the impact of the Launches is linked with Commercial KPI and to be an input for future launches prioritization.
Develop a score card compare commercial strategic goals with results in terms of Launches operational activates (aligning KPIs Vs output)
Key Responsibilities:
- Support Commercial teams to develop & launch more efficient Capabilities and Platforms on the short term that contribute in generating new revenue streams for the organization. Work with IT/Technical Team to create new value streams, platforms and engines to serve the strategic objectives
- Manage cross-functional technical operational activities that require alignment, enhancement and business rules tuning between the different Commercial departments as well as Technical, IT and Finance departments to enhance productivity, efficiency and reach the ultimate customer experience. That includes managing all Commercial entities involved, and recommending improvements to all management processes, technical system updates.
- Investigate & resolve operational issues that affect one or more of: ET network KPIs, Customer Satisfaction Index, Revenue leakage or fraud cases. Define repetitive complaints root cause as well as process gaps that need enhancements in the technical design to close fraud gaps and stop revenue leakages.
- Proper translation of the business requirement is done through a deep business analysis and converting it to technical language taking into consideration product portfolio and other services intersecting with it.
- Making decisions and/or recommendations regarding the Commercial product designs (new and current).
- Continuous enhancement of product and services of all implemented or newly launched projects, recommend new technology, new systems or enhance current system to better serve our internal and external customer in addition to assure and manage strategically with IT
- Collaborate with stakeholders from various business unites to understand their requirements, ensuring clarity, feasibility and alignments with the technical capabilities
- Translate business requirement into technical language with taking into consideration product portfolio and other services intersecting with it
- Conduct a thorough analysis of existing business processes and systems to identify opportunities for improvement and optimization
- Bridge the gap between our technical teams and business stakeholders requirements hence decrease TTM and enhance product quality.
- Develop comprehensive documentation (product description) including functional specifications (user experience, use cases, process flows,…etc. )
- Clearly articulate technical requirements to IT teams ensuring shared understanding of project scope and objectives
- Work closely with the technical teams to refine requirements, resolve ambiguities and address potential challenges.
- Manage Consumer solutions domains in terms of roadmap & marketing calendar in addition to managing and support the team members in product development aspects
- Stay educated and well-read of industry trends and emerging technologies.
- Responsible to ensure that all needed business/Processes for commercial launches is done after launch and to assure that the impact of the Launches is linked with Commercial KPI and to be an input for future launches prioritization
- Develop a score card compare commercial strategic goals with results in terms of Launches operational activates (aligning KPIs Vs output)
Qualifications Essential:
Knowledge: 1. Clear Awareness with technical structures, designs and dependencies 2. Awareness of Telecommunication environment players and regulatory guidelines
Education: University Degree in Telecommunication, Engineering, Business Administration. Language Proficiency: Perfect Command of English language (written & Spoken) Problem Solving: Expert in conflict resolutions
Innovation: Continuous development for new telecom products and services Development of cross functional programs to fulfill financial targets Skills & Abilities: Excellent Analytical Skills. Very Good Experience in Handling cross-functional activities between different teams / Departments (Technical, Commercial, IT, ISP...) Very Good Decision Making & Problem-Solving skills. Excellent Business Analytical Skills. Excellent communication skills. Excellent Leadership Skills. Excellent strategic thinking
Qualifications Desirable:
N/A
Experience Essential:
Minimum 8 years Experience in Telecom Field Minimum of 5 years Previous Managements Experience in the Mobile Communication field and/or project management. Previous Experience in Program Management, Agile Handling. Good Experience in Handling cross-functional activities and/or suppliers
Experience Desirable:
Previous participation in Business modelling and technical designs. Previous Experience in Managing multiple programs simultaneously. Previous experience in the Commercial field.
Certifications Essential:
Program Management - Leadership - Problem Solving Desirable: Finance for Non-Financial Professionals
Job: Manager Organization: Etisalat-Misr Executive Job Posting: 06/Apr/2025, 6:51:21 AMInformation :
- Company : Etisalat Egypt
- Position : Commercial Program & Product Modeling Manager
- Location : مصر
- Country : EG
How to Submit an Application:
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Post Date : 2025-04-09 | Expired Date : 2025-05-09