Technical Support Specialist
Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Deraya University with the position of Technical Support Specialist - Deraya University which was opened this.
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Job Description:
Deraya University is seeking a proficient Technical Support Specialist with a deep understanding of technologies commonly used in academic settings, expertise in audio-visual devices, excellent communication skills for student support, and the ability to manage and feed data into our systems effectively.
Key Responsibilities:
- Provide first-step technical support to students, faculty, and staff on a wide range of technologies and software applications.
- Troubleshoot and resolve issues related to audio-visual devices, classroom technology, and computer systems.
- Troubleshoot and resolve issues related to applications of end-user side.
- Collaborate with IT teams to ensure seamless integration of audio-visual equipment and technology solutions.
- Assist in data management tasks, including inputting and maintaining accurate records in university systems.
- Conduct training sessions for end-users on technology tools and systems.
Qualifications and skills:
- Bachelors degree in Information Technology, Computer Science, or related field.
- Comprehensive knowledge of technologies commonly used in educational environments.
- Proficiency in troubleshooting audio-visual devices and classroom technology during presentations and live events.
- Strong communication skills with the ability to explain technical concepts to non-technical users.
- Experience in data entry and management.
- Excellent problem-solving abilities.
- Patience and empathy when dealing with users facing technical issues.
- Ability to work well under pressure in a fast-paced environment.
- Detail-oriented with strong organizational skills.
- Flexibility to adapt to changing technology and user needs.
Job Types: Full-time, Permanent
Ability to commute/relocate:
- Minya: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelors (Preferred)
Information :
- Company : Deraya University
- Position : Technical Support Specialist
- Location : Minya
- Country : EG
How to Submit an Application:
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Post Date : 2025-02-03 | Expired Date : 2025-03-05